COVID 19 CLINIC Policies

As a Medical Office, we require masks during all visits with in person care regardless of vaccination status.
Everyone of our providers and support staff is vaccinated

In efforts to comply with new King County Public Health, CDC regulations, and the Seattle community, Rebel Med NW is encouraging the use of telemedicine services when possible.  If an appointment does not need to be in-office, telemedicine curbs the amount of in-person traffic. However, we are continuing scheduling for in-office procedures. This includes naturopathic medicine modalities such as spinal manipulations and biofeedback, acupuncture, and massage therapy. Our clinic is able to do so safely because we have sufficient treatment rooms available and patients can be roomed immediately so that social distancing is maximized.

Rebel Med NW Protocols:

1. Our facility is able to accommodate in-office procedures while adhering to social distancing guidelines.
2. Patients will be able to wait in treatment rooms almost immediately and will limit their contact to only the provider they are seeing and the front desk minimally.
3. We are opening our second door that is usually kept locked as an “exit only” door to facilitate a one-way flow of foot traffic.
4. Providers will help schedule patients in the treatment rooms when possible so that patients only have to interface with the front desk staff for the few seconds of checking in, and for billing or miscellaneous questions.
5. Patients can still maintain a 3 feet distance from front desk personnel due to the counter space up at the front, in addition to all parties wearing face coverings to further reduce exposure risk.
6. Patient credit cards are held securely through our EHR system so that no handling of cash or cards need to take place.
7. Copays and Co-insurances will be charged automatically so that patients will not have to interface with the front desk except for extraneous billing and miscellaneous questions or First Office Visit procedures.
8. We will continue to follow our stringent sanitizing procedures and universal hygiene practices such as hand washing/sanitizing, flipping sheets, wiping surfaces, wearing face coverings, and other guidelines as outlined by the CDC.

We thank you for your compliance with our pandemic protocols and procedures, your health and safety is our top priority. Rebel Med NW has been diligently following CDC and Washington State guidelines and will continue to do so. We will update our community of any changes.